About This Policy
UpfitTrack is a professional shop management application for emergency vehicle upfitting operations. This Privacy Policy describes how Upfit Technologies ("we," "us," or "our") collects, uses, and protects information when you use the UpfitTrack mobile application and related services.
Information We Collect
Account & Identity
- Name and email address
- Role within your organization (Technician, Manager, Admin)
- Assigned location(s) within your shop
Work & Project Data
- Vehicle information (VIN, year, make, model, unit number, license plate)
- Agency and client names associated with vehicles
- Equipment records, installation notes, and configuration data
- Time tracking entries and job logs
- Service work orders and check-in records
- Checklist completions and quality control records
- Project and check-in photos uploaded during the course of work
TrackSpotter Device Data
- Device nickname and unique device identifier
- Photos submitted via the TrackSpotter share extension
- Submission timestamps and capture categories
Technical Data
- Firebase Authentication user ID
- Current location ID within your organization
- Last login timestamp
- App usage events logged for debugging purposes
How We Use Your Information
- Provide and operate the UpfitTrack platform for your organization
- Track upfit and service project progress and history
- Enable time tracking and job reporting
- Store and display vehicle history and documentation
- Send invite and onboarding communications
- Maintain audit logs of changes for accountability
- Improve app performance and fix bugs
Data Storage & Security
All data is stored securely using Google Firebase, including:
- Firebase Authentication — manages login credentials
- Cloud Firestore — stores project, vehicle, and organizational data
- Firebase Storage — stores photos and media files
Organization data is logically separated by organization ID and access is controlled through role-based permissions enforced at both the application and database level.
Data Sharing
We do not sell or rent your personal information. We may share data only in these limited circumstances:
- Within your organization: Your work data (projects, time logs, photos) is visible to managers and administrators within your shop.
- Service providers: We use Google Firebase as our infrastructure provider. Firebase's privacy policy applies to data stored on their platform.
- Legal requirements: We may disclose information if required by law or in response to valid legal process.
Data Retention
- Active account data is retained for the life of your organization's subscription.
- If an organization account is terminated, data may be retained for up to 90 days before deletion.
- You may request deletion of your personal data by contacting your organization administrator or reaching us directly below.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to certain processing of your data
To exercise these rights, contact us at the email address below. Some data may be retained to satisfy legal obligations or legitimate business needs.
Children's Privacy
UpfitTrack is intended for use by adults in a professional workplace setting. We do not knowingly collect personal information from anyone under the age of 18.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of the app after changes constitutes acceptance of the updated policy.
Contact Us
Questions or concerns about this Privacy Policy? Reach out: